01473 29 2400
Fred. Olsen Logistics Limited is committed to safeguarding the privacy of individuals with whom we interact, including customers, visitors to our website and those who work for suppliers and third parties.
This notice explains what personal information we collect, how we treat it, how we keep it safe and who we share it with (if applicable). We process your personal data as a data controller in line with the data protection legislation, which in the UK is the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018.
Who we are
We are Fred. Olsen Logistics Ltd. (Company number 13601425). Our registered office is 2nd Floor, 36 Broadway, London, SW1H 0BH.
Information we collect about you
We may collect, store and use the following kinds of personal data from information you supply to us when you interact with us and from your use of our website:
Information that you provide to us for registration or so that we may liaise with you, including your title, name, contact details, email address, postal address, telephone numbers, job title and function.
Your IP address, geographical location, browser type and version, operating system type and version, referral source, length of visit, page views, website navigation paths and service usage.
Information about your marketing and communication preferences, and information that you provide to us for the purpose of subscribing to our website email notifications and/or newsletters or other marketing or sales service.
Any other information that you choose to provide us with, whether in emails or other communication, or through one of our contact forms on the website.
We are not required to obtain your consent to process your personal data in all circumstances, unless where expressly stated. The table below sets out the purposes for which we process personal data and the legal bases for doing so.
We share your personal data with the following parties:
We are wholly owned by Fred. Olsen Limited and shall provide information to our parent company from time to time.
We use Google Analytics to help us improve our website and how you can use it. If you would like to understand more about Google Analytics or would like to read their Privacy Policy it can be viewed here: https://policies.google.com/privacy?hl=en&gl=uk
The provider of our website platform. You can review the Fred. Olsen Travel privacy policy at: https://www.fredolsentravel.co.uk/privacy-notice
We use this supplier’s freight management system to issue quotations, for invoicing, for order fulfilment, document management and financial reporting. Personal data may be shared with this supplier to support their services.
We may disclose to HM Revenue & Customs, regulators and other UK authorities who require reporting of processing activities.
We may also share your personal data with our business partners, suppliers and contractors to supply services to you and our professional advisers (e.g. lawyers, accountants and auditors). In exceptional circumstances we may also share your personal data, for example to a prospective buyer in connection with an actual or proposed sale of any business or business assets.
If we transfer your personal data to a processor or joint controller outside the EEA, we will ensure it is properly protected and processed. Where required, we will ensure any US company is registered under the US Privacy Shield or enter in standard contractual clauses as approved by the European Commission.
Our website contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites.
You have the following rights in relation to your personal data:
Access: You have the right to ask for a copy of the personal data we hold about you. Some exceptions apply, such as where providing you with the information would disclose personal data about another person, or if we are legally prevented from disclosing such information.
Accuracy: We are required to keep personal data accurate, up to date and complete. You should let us know if any of your personal data is not accurate or changes, so that we can keep your personal data up-to-date.
Objecting: You may, in some circumstances, object to processing of your personal data and ask us to block, erase and restrict your personal data.
Porting: You have the right to request that some of your personal data is provided to you, or to another data controller, in a commonly used, machine-readable format.
Erasure: You have the right to ask us to erase your personal data when the personal data is no longer necessary for the purposes for which it was collected.
Complaints: If you feel we have failed to adhere to or comply with your rights you can complain to the Information Commissioner’s Office at www.ico.org.uk.
You may, at any time, exercise any of the above rights, by contacting the Data Protection Officer using the contact details provided above. Please provide a proof of your identity, i.e. a copy of your ID card, or passport, or any other valid identifying document with your request.
Our Data Protection Officer can be contacted by email at dataprotection@fredolsen.co.uk or by post at Fred. Olsen House, White House Road, Ipswich, Suffolk, IP1 5LL. Alternatively, please ring (+44) 01473 292 200.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for satisfying any legal and compliance requirements and, where required, in relation to legal claims.
If you are unhappy with how we hold or process your personal information, please contact us immediately.
You have the right to take a complaint to the Information Commissioner’s office at www.ico.org.uk. You do not have to do so, but we ask that you contact us first to discuss your concerns and allow us the opportunity to address them before you contact the Information Commissioner’s Office.
We may change this notice from time to time in order to reflect any changes relevant to our processing of your personal data or any legal or regulatory changes.
Any change to this notice will be published on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our notice.